TERMS AND CONDITIONS


You need to sign your assent to these booking conditions on the booking form:

1. Our promises to you

2. All we ask of you

3. Specific Terms:

a). Payments

b). Our contract with you

c). Eligibility

d). Insurance

e). Passports and visas

f). If you cancel

g). If we cancel the tour

h). Safety and security

i). Seatbelts

j). The limits of our liabilities

k). If we make changes

l). Jamaican Law

m). Financial protection


Our promise to you

We aim to be fair, reasonable and sympathetic in all our dealings with clients, and to act always with integrity.

We will meet all our legal and regulatory responsibilities, often going beyond the minimum obligations. We aim to provide full and accurate information about our holidays. If there are changes, we will tell you promptly.

If something does go wrong, we will try to put it right. Our overriding aim is to ensure that every client is satisfied with our services.

What we ask of you

That you read the information we send to you.

Specific terms

Payments. A completed booking form and a 10% deposit is required to reserve any booking. The deposit is 10% of your total booking price (including the single supplement, if applicable to your booking). The balance becomes due for the 7 and 5 day tours, 10 weeks (70 days) before the tour begins and for the 1 day tour,  5 weeks (35 days) before the tour begins. If making a booking within these periods, then the full payment becomes necessary immediately. 

Each tour is priced based on a minimum of 12 persons per group. Private bookings will be negotiated at a different price. We reserve the right to cancel bookings where full payment has not been received.

Our contract with you. From the time we receive your signed booking form and initial payment, a contract exists between you and Liberty Trails.

EligibilityWe reserve the right to refuse to accept a booking without necessarily giving a reason. You need to have a level of fitness which would not spoil other participants’ enjoyment of the holiday by slowing them down – see ‘Fitness’. To this end we ask you to click on the button at the bottom of this page in order to view and if necessary, take the tests described. By signing the booking form you are stating that you have met these fitness requirements. If during the tour it transpires you are not able to cope adequately, you may be asked to opt out of certain visits, or be invited to leave the tour altogether. This would be at your own expense.

Insurance. It is a requirement of booking that you have adequate holiday insurance.  It is your responsibility to organise comprehensive travel insurance and agree to make sure that you don not travel against medical advice.  We do not check insurance policies but request written details (insurer's name, policy number and emergency contact number) no later than 4 weeks prior to departure. You are responsible for indemnifying us in full in the event that we incur any losses or expenses arising out of your failure to take out adequate insurance cover. Cover for medical treatment, repatriation, loss of property and cancellation charges must be included. Insurance can be obtained from most insurance companies, banks, travel agencies and (in the UK) many retail outlets including post offices.

Passports and visasNationals of other countries should ascertain whether visas are required in their case, and obtain them if they are. For most countries the passport needs to be valid for six months beyond the date of the tour. Making sure that you have the right documentation to travel is your responsibility.

If you cancel. If you have to cancel your participation on a 7 or 5 day tour, there would be a charge which varies according to the period of notice you give. Up to 57 days before the tour the deposit only is forfeited. Thereafter a percentage of the total cost of the tour will be due:

- between 56 and 29 days: 40%

- between 28 and 15 days: 60%

- between 14 days and 3 days: 80%

- within 48 hours: 100%

If you cancel your booking in a double or twin room or cabin but are travelling with a companion who chooses to continue to participate on the tour, the companion will be liable to pay the stipulated single supplement.

We take as the day of cancellation that on which we receive written confirmation of cancellation. A cancellation can only be accepted from the person who made the booking. If you are unable to attend, you cannot transfer a deposit to another person.

If you have to cancel your participation in a 1 day tour then there would be a charge which varies according to the period of notice you give. Up to 30 days before the tour the deposit only is forfeited. Thereafter a percentage of the total cost of the tour will be due:

- between 29 and 21 days: 40%

- between 20 and 15 days: 60%

- between 14 days and 3 days: 80%

- within 48 hours: 100%

We take as the day of cancellation that on which we receive written confirmation of cancellation. A cancellation can only be accepted from the person who made the booking. If you are unable to attend, you cannot transfer a deposit to another person.

If we cancel the tour. We might decide to cancel a tour if at any time up to eight weeks before there were insufficient bookings for it to be viable. We would refund everything you had paid to us. We may also cancel a tour if hostilities, civil unrest, natural disaster or other circumstances amounting to force majeure affect the region to which the tour was due to go.

If the Jamaican Government advises against travel to places visited on a tour, we would cancel the tour or adjust the itinerary to avoid the risky area. In the event of cancellation before the tour commenced we would give you a full refund.

SeatbeltsWe subscribe to the health and safety legislation of Jamaica and therefore advise that all our participants adhere to wearing seatbelts whilst travelling with us.

The limits of our liabilities. As principal, we accept responsibility for all ingredients of a tour, except those in which the principle of force majeure prevails.

If we make changes. Circumstances might arise which prevent us from operating a tour exactly as advertised. We would try to devise a satisfactory alternative, but if the change represents a significant loss to the tour we would offer compensation. If you decide to cancel because the alternative we offer is not acceptable we would give a full refund.

Complaints. Should you have a complaint we ask that you report it to staff immediately, whilst you are on your holiday. We reserve the right to cancel an individual's participation in a tour if their behaviour is disrespectful or becomes disruptive.

Jamaican Law. These conditions form part of your contract with Liberty Trails Ltd and are governed by Jamaican law. All proceedings shall be within the exclusive jurisdiction of the courts of Jamaica.

Financial protection. We provide full financial protection for our package holidays by way of our Public Liability Insurance.


Click on the link below in order to view our fitness requirements